Noch mehr Service in deiner PLAN-B Neo App
Rückrufservice, Vertrag verwalten, exklusive Angebote in deiner App vereint.
smarte wallet & bezahlfunktion
Die Neo Wallet bündelt alle Zahlungsfunktionen an einem Ort.
Digitales Zahlen: Kreditkarte, Apple Pay, Klarna oder Amazon Pay. Du wählst, wie du bezahlst.
Prepaid-Aufladung: Als erster Stromanbieter in Deutschland mit Prepaid direkt in der App. Guthaben aufladen, Kontrolle behalten – keine Jahresabrechnung, kein Nachzahlungsrisiko.
Freunde einladen: Bis zu 550 € Prämie, wenn du Freund:innen mit in die App holst
exklusive in-app features
Beantworte Umfragen zur Energieversorgung und erhalte kWh-Gutschriften. Ab 30 kWh wird dein Guthaben automatisch mit deiner nächsten Stromrechnung verrechnet – ohne Aufwand.
Einmal investieren, dauerhaft profitieren. Du kaufst eine Power Unit (z.B. 50 €) und erhältst über 90 Tage Stromgutschriften im Wert von 60 €. Die Gutschriften werden monatlich verrechnet.
Kein Warteschleifen-Stress. Fordere direkt in der App einen Rückruf an, ein echtes Teammitglied meldet sich bei dir. Für Premium-Kund:innen mit Priorität
Smart wallet & payment functions
Prepaid recharge: As the first electricity provider in Germany, we offer an innovative prepaid solution directly in the app. Simply top up your credit and keep control of your energy costs.
We are the first provider to accept digital wallets. Combined with our prepaid function, you rely on modern, secure and convenient payment methods that suit your lifestyle.
And the best part: In the app, you will not only find current power information, but also all news and updates from Plan-B Net Zero — everything in one place, always at hand.
Exclusive in-app features
Smarter phone support
Our AI customer support is available exclusively via the app. Users receive individual support over the phone, without waiting in line. The AI immediately recognizes concerns and quickly finds the right solution.
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Persönlicher Rückrufservice
Energy can be experienced in a new way through playful elements. Users collect Experience Points, take part in challenges and discover how sustainability can be fun. Gamification motivates people to actively participate in the energy revolution and to become part of an engaged community.
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Interactive reward systems
An innovative points system creates incentives for conscious action. Anyone who invites friends or shares sustainable activities receives benefits and recognition. This creates a cycle of motivation, community and commitment that makes energy tangible and connects.
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alles in deiner hand
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Your services at a glance
Report meter reading
adjust rate
Retrieve invoices
Managing data
Everything you need in one app
Energy meets innovation
Energy meets innovation
Energy becomes an interactive experience. AI, gamification, design thinking and cutting-edge programming languages are revolutionizing how we use energy and turn it into an experience.
Community platform
Community platform
Our app becomes an interface for a growing community. It connects people, analyses consumption data and motivates a more conscious, collaborative use of energy.
Tracking & Challenges
Tracking & Challenges
The platform motivates people to act sustainably. Users will be able to measure their CO₂ footprint, compete against each other in challenges and receive tips for more climate-friendly energy consumption.
Because energy at PLAN-B NET ZERO is more than just a contract, you can invite friends via the app and take advantage of the benefits of digital energy management together.
Neo makes your energy supply a flexible, intuitive and sustainable experience. Designed for people who live energy instead of just consume it. Keep an eye on the electricity market and actively control your energy. The app bundles all components of your system on one platform and makes your consumption easy to control.
PLAN-B starts on your smartphone
With the PLAN-B NEO app, energy becomes your lifestyle.
We bring structure, transparency and modern design to your energy world.
Always a step ahead
Our team works with cutting-edge programming languages and innovative tools to actively shape technological developments in the energy market. By closely combining data analysis, user understanding and market monitoring, we identify trends in the electricity market and the needs of our customers at an early stage. Teams will be able to exchange information, graphics and consumption data in real time via our own platform. This creates a dynamic knowledge network that not only promotes efficiency and transparency, but also enables exchange within a constantly growing community. Together, we develop solutions that make the energy market more understandable, connected and sustainable.
Simply keep an eye on everything with the app!
