Smart wallet & payment functions

Prepaid recharge: As the first electricity provider in Germany, we offer an innovative prepaid solution directly in the app. Simply top up your credit and keep control of your energy costs.
We are the first provider to accept digital wallets. Combined with our prepaid function, you rely on modern, secure and convenient payment methods that suit your lifestyle.
And the best part: In the app, you will not only find current power information, but also all news and updates from Plan-B Net Zero — everything in one place, always at hand.
Exclusive in-app features

Smarter phone support
Our AI customer support is available exclusively via the app. Users receive individual support over the phone, without waiting in line. The AI immediately recognizes concerns and quickly finds the right solution.
Gamification
Energy can be experienced in a new way through playful elements. Users collect Experience Points, take part in challenges and discover how sustainability can be fun. Gamification motivates people to actively participate in the energy revolution and to become part of an engaged community.
Interactive reward systems
An innovative points system creates incentives for conscious action. Anyone who invites friends or shares sustainable activities receives benefits and recognition. This creates a cycle of motivation, community and commitment that makes energy tangible and connects.
Deine Services auf einen Blick
Zählerstand melden
Abschlag anpassen
Rechnungen abrufen
Daten verwalten

Everything you need in one app
Energy meets innovation
Energy meets innovation
Energy becomes an interactive experience.
AI, gamification, design thinking and cutting-edge programming languages are revolutionizing how we use energy and turn it into an experience.
Community platform
Community platform
Our app becomes an interface for a growing community.
It connects people, analyses consumption data and motivates a more conscious, collaborative use of energy.
Tracking & Challenges
Tracking & Challenges
The platform motivates people to act sustainably. Users will be able to measure their CO₂ footprint, compete against each other in challenges and receive tips for more climate-friendly energy consumption.

Weil Energie bei PLAN-B NET ZERO mehr ist als ein Vertrag, kannst du über die App Freund:innen einladen und gemeinsam die Vorteile des digitalen Energiemanagements nutzen.
So wird durch Neo deine Energieversorgung zu einem flexiblen, intuitiven und nachhaltigen Erlebnis. Designed für Menschen, die Energie leben statt nur verbrauchen. Behalte den Strommarkt im Blick und deine Energie aktiv unter Kontrolle. Die App bündelt alle Komponenten deines Systems auf einer Plattform und macht deinen Verbrauch einfach steuerbar.
PLAN-B starts on your smartphone
With the PLAN-B NEO app, energy becomes your lifestyle.
We bring structure, transparency and modern design to your energy world.
In the personal dashboard, you have access to all relevant data at any time. In this way, you not only understand how energy is used, but also actively shape it.
With the integrated NEO wallet, you can pay for your electricity quickly, securely and flexibly directly in the app. No annoying transfers or the fear of being billed annually. The wallet makes payment processes as easy as online shopping.

Always a step ahead

Our team works with cutting-edge programming languages and innovative tools to actively shape technological developments in the energy market. By closely combining data analysis, user understanding and market monitoring, we identify trends in the electricity market and the needs of our customers at an early stage.
Teams will be able to exchange information, graphics and consumption data in real time via our own platform. This creates a dynamic knowledge network that not only promotes efficiency and transparency, but also enables exchange within a constantly growing community. Together, we develop solutions that make the energy market more understandable, connected and sustainable.
Mit der App einfach alles im Blick!
Verwalte deinen Vertrag flexibel von unterwegs und zu Hause.
In unserer App kannst du bequem Zählerstände melden, Abschläge anpassen, Rechnungen abrufen und vieles mehr.



