Smart wallet & payment functions

Prepaid recharge: As the first electricity provider in Germany, we offer an innovative prepaid solution directly in the app. Simply top up your credit and keep control of your energy costs.
We are the first provider to accept digital wallets. Combined with our prepaid function, you rely on modern, secure and convenient payment methods that suit your lifestyle.
And the best part: In the app, you will not only find current power information, but also all news and updates from Plan-B Net Zero — everything in one place, always at hand.
Always a step ahead

Our team works with cutting-edge programming languages and innovative tools to actively shape technological developments in the energy market. By closely combining data analysis, user understanding and market monitoring, we identify trends in the electricity market and the needs of our customers at an early stage.
Teams will be able to exchange information, graphics and consumption data in real time via our own platform. This creates a dynamic knowledge network that not only promotes efficiency and transparency, but also enables exchange within a constantly growing community. Together, we develop solutions that make the energy market more understandable, connected and sustainable.
Exclusive in-app features

Smarter phone support
Our AI customer support is available exclusively via the app. Users receive individual support over the phone, without waiting in line. The AI immediately recognizes concerns and quickly finds the right solution.
Gamification
Energy can be experienced in a new way through playful elements. Users collect Experience Points, take part in challenges and discover how sustainability can be fun. Gamification motivates people to actively participate in the energy revolution and to become part of an engaged community.
Interactive reward systems
An innovative points system creates incentives for conscious action. Anyone who invites friends or shares sustainable activities receives benefits and recognition. This creates a cycle of motivation, community and commitment that makes energy tangible and connects.
Everything you need in one app
Energy meets innovation
Energy meets innovation
Energy becomes an interactive experience.
AI, gamification, design thinking and cutting-edge programming languages are revolutionizing how we use energy and turn it into an experience.
Community platform
Community platform
Our app becomes an interface for a growing community.
It connects people, analyses consumption data and motivates a more conscious, collaborative use of energy.
Tracking & Challenges
Tracking & Challenges
The platform motivates people to act sustainably. Users will be able to measure their CO₂ footprint, compete against each other in challenges and receive tips for more climate-friendly energy consumption.

Thanks to the exclusive in-app telephone customer service, you can reach our team directly via the app at any time.
And because energy at PLAN-B NET ZERO is more than just a contract, you can invite friends via the app and take advantage of digital energy management together.
PLAN-B Neo turns your energy supply into a flexible, intuitive and sustainable experience. Designed for people who live energy instead of just consume it. Keep an eye on the electricity market and actively control your energy. The app bundles all components of your system on one platform and makes your consumption easy to control.
PLAN-B starts on your smartphone
With the PLAN-B NEO app, energy becomes your lifestyle.
We bring structure, transparency and modern design to your energy world.
In the personal dashboard, you have access to all relevant data at any time. In this way, you not only understand how energy is used, but also actively shape it.
With the integrated NEO wallet, you can pay for your electricity quickly, securely and flexibly directly in the app. No annoying transfers or the fear of being billed annually. The wallet makes payment processes as easy as online shopping.


