Frequently asked questions

PLAN-B NET ZERO is Europe's first digital Neo Energy platform. Founded in Switzerland in 2023 by Bradley Mundt, the company supplies residential and business customers in Germany with 100% renewable electricity. Beyond energy supply, PLAN-B NET ZERO combines AI-driven optimisation, gamification and a growing affiliate partner ecosystem to create a complete energy lifestyle product.

Neo Energy is the term coined by PLAN-B NET ZERO to describe a new generation of energy. Rather than treating electricity as an interchangeable commodity, Neo Energy transforms it into a digital experience: accessible, transparent, connected, and part of everyday life. It is not simply about affordable green electricity, but about making energy desirable and relevant to every individual.

PLAN-B NET ZERO was founded by Bradley Mundt, widely recognised as Switzerland's youngest energy CEO. The idea emerged from conversations with friends about the economic consequences of the war in Ukraine and the resulting energy price increases. Mundt serves as Founder and CEO of PLAN-B NET ZERO AG, headquartered in Zug, Switzerland.

Switching to PLAN-B NET ZERO typically takes just 10 minutes. The entire process is handled digitally. Once the contract is signed, PLAN-B NET ZERO manages all subsequent steps automatically, including communication with the previous supplier and the network operator.

Yes. PLAN-B NET ZERO supplies exclusively 100% renewable electricity and holds the ok-power Plus certification, one of Germany's strictest green electricity quality seals. The certification guarantees that the electricity delivered is not only certified renewable, but actively contributes to the expansion of renewable energy generation.

PLAN-B NET ZERO offers flexible electricity tariffs for private customers as well as dedicated tariffs for businesses. Prices are updated weekly, ensuring customers always receive the current market rate. There are no hidden fees or long-term lock-ins. In addition to standard tariffs, solutions are available for heat pumps and electric vehicles.

Yes, PLAN-B NET ZERO has its own app available on iOS and Android. Through the app, customers can manage their contract, submit meter readings, view their energy consumption and access the full self-service area. The app is designed to make energy management as simple and fast as possible.

PLAN-B NET ZERO updates its tariffs on a weekly basis, based on current market prices. Customers therefore always receive transparent, up-to-date rates without hidden price increases. This approach stands in direct contrast to many traditional suppliers who adjust prices without notice.

Yes. PLAN-B NET ZERO offers bespoke photovoltaic systems for both private households and commercial customers. The service covers planning, installation and ongoing operation. The goal is to help customers become more energy self-sufficient and reduce their long-term energy costs.

Yes. PLAN-B NET ZERO offers dedicated business tariffs for companies of all sizes, including solutions for commercial electricity, photovoltaics and commercial battery storage systems. The switching process is equally digital and straightforward as for private customers.

Battery storage systems allow electricity to be stored at favourable prices and drawn upon when market prices are higher. For customers, this means lower energy costs. For PLAN-B NET ZERO, building battery storage projects also enables energy trading and strengthens grid independence. The company is developing 280 MW of battery storage capacity across Germany.

The MaLo-ID (Marktlokations-ID) is a unique 11-digit identifier assigned to every electricity meter in Germany. It is required when switching energy supplier. The MaLo-ID can typically be found on the annual bill from the current supplier, or requested directly from the network operator. Further information is available in the PLAN-B NET ZERO customer area.

Meter readings can be submitted quickly and easily through the PLAN-B NET ZERO app or directly via the online customer area on the website. The process is fully digital and requires no forms or phone calls.

The ok-power Plus seal is one of Germany's most stringent green electricity quality certifications. Suppliers carrying the seal must prove that their electricity comes from 100% renewable sources and actively contributes to the energy transition. PLAN-B NET ZERO holds ok-power Plus certification, guaranteeing customers the highest level of transparency and quality in renewable energy.

PLAN-B NET ZERO is currently active in the German electricity market, serving both residential and commercial customers across Germany. The company is headquartered in Switzerland and began its international expansion with the formation of a US subsidiary in 2025. Expansion into further German-speaking markets forms part of the medium-term growth strategy.